Shipping policy
Shipping Policy
At Digestly, we aim to make your ordering experience simple and reliable.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, tracking information will be provided when available.
Shipping Options & Estimated Delivery
Standard Delivery: Some international orders may take approximately 11–22 business days after processing, depending on the destination.
Express Delivery: Faster delivery may be available for selected destinations. If Express Delivery is available for your order, the estimated delivery time and shipping cost will be shown at checkout.
Delivery times are estimates and may be affected by customs, local carriers, holidays, weather, or other circumstances outside our control.
Tracking Your Order
When tracking is available, customers will receive tracking information after their order has been shipped. Please allow some time for tracking information to update.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Lost or Delayed Packages
If your order appears significantly delayed or the tracking information indicates that it may be lost, please contact us. We will review the order and work with you to find an appropriate solution.
Customs & Import Charges
International orders may be subject to customs duties, taxes, or import charges depending on the destination country's rules. Where applicable, these charges are the customer's responsibility unless otherwise stated at checkout.
Questions About Your Order
If you have any questions about shipping or delivery, please contact us through the contact information provided on our website.